Sulania Cables
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Sulania Cables

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Terms and Conditions

 

Welcome to Sulania Cables. These Terms & Conditions govern your use of our website sulania.com and the purchase of our products, including mobile chargers and data cables. By using this website or placing an order, you agree to the terms mentioned below.

1. Company Information

Business/Brand Name: Sulania Cables
Business Type: Proprietorship
Address: B-15, Jawahar Nagar, Gali No. 10, Ambedkar Vihar, Delhi – 110094
Email: sulaniacables@gmail.com
Phone: +91 9716204142
Hosting Provider: GoDaddy

2. Products

We manufacture and sell:

  • Mobile chargers (adapters)
     
  • Mobile data cables
     

All products listed on sulania.com are subject to availability.

3. Pricing & Payment Terms

  • All prices displayed on our website are inclusive of GST.
     
  • Payments are securely processed through CCAvenue (UPI, Credit/Debit Cards, Net Banking, Wallets).
     
  • We are not responsible for payment failures caused by the payment gateway or bank.
     

4. Order Processing & Shipping

  • Orders are processed within 1–2 business days.
     
  • Estimated delivery time is 3–7 business days, depending on your location.
     
  • Shipping charges are paid and displayed during checkout.
     
  • Once shipped, tracking details will be shared with the customer.
     

5. Warranty Terms

We provide warranty on the following products:

Adapter (Charger): 6 Months Warranty

Data Cable: 3 Months Warranty

Warranty Covers:
✔️ Manufacturing defects only

Warranty Does NOT Cover:
❌ Burnt damage
❌ Water damage
❌ Physical damage
❌ Misuse or mishandling

To claim warranty, contact us at:
📧 sulaniacables@gmail.com
📞 +91 9716204142

Customers may need to share photos/videos or return the product for inspection.

6. Return & Refund Policy

We follow a transparent and customer-friendly return policy.


Return Window:

Products can be returned within 7 days from the date of delivery.


Returns Accepted For:

✔️ Defective product
✔️ Wrong product delivered
✔️ Product not working

Returns NOT Accepted For:

❌ Physical damage caused after delivery
❌ Used or opened cable
❌ Burnt or water-damaged product
❌ Customer misuse

Return Shipping Charges

  • If the customer requests to return the product, the return shipping charges will be paid by the customer.
     
  • Free return pickup is only provided if the mistake is from our side (wrong product or defective product on arrival).
     

Refund Policy

  • Refunds are issued after the returned product is inspected and approved.
     
  • Refund will be processed to the original payment method.
     
  • Shipping charges are non-refundable, unless the error is from our side.
     

7. Limitation of Liability

Sulania Cables will not be responsible for:

  • Device damage caused due to misuse of chargers or cables
     
  • Delivery delays caused by courier partners
     
  • Payment failures or errors caused by third-party payment gateways
     

Our liability is limited only to the product value purchased.

8. Intellectual Property

  • All logos, trademarks, product images, and website content are owned by Sulania Cables.
     
  • Copying or misusing content without written permission is strictly prohibited.
     

9. Website Usage Rules

By using our website, you agree:

  • Not to misuse or attempt to harm the website
     
  • Not to perform hacking, scraping, or data extraction
     
  • Not to violate any applicable laws while using our services
     

We reserve the right to block or refuse service to any user violating these rules.

10. Governing Law & Jurisdiction

These Terms & Conditions are governed by Indian Law.
All legal disputes will be handled under the jurisdiction of Delhi, India.

11. Changes to Terms

Sulania Cables reserves the right to update or modify these Terms & Conditions at any time.
Any changes will be posted here with the updated date.

12. Contact Information

For support, returns, warranty, or inquiries:

📧 sulaniacables@gmail.com
📞 +91 9716204142
📍 B-15, Jawahar Nagar, Gali No. 10, Ambedkar Vihar, Delhi – 110094

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Sulania Cables

B-15, JAWAHAR NAGAR,GALI NO. 10 , AMBEDKAR VIHAR,Delhi-110094

9716204142

Copyright © 2026 Sulania Cables - All Rights Reserved.

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