Welcome to Sulania Cables. These Terms & Conditions govern your use of our website sulania.com and the purchase of our products, including mobile chargers and data cables. By using this website or placing an order, you agree to the terms mentioned below.

Business/Brand Name: Sulania Cables
Business Type: Proprietorship
Address: B-15, Jawahar Nagar, Gali No. 10, Ambedkar Vihar, Delhi – 110094
Email: sulaniacables@gmail.com
Phone: +91 9716204142
Hosting Provider: GoDaddy

We manufacture and sell:

• Mobile chargers (adapters)
   
• Mobile data cables
   

All products listed on sulania.com are subject to availability.

• All prices displayed on our website are inclusive of GST.
   
• Payments are securely processed through CCAvenue (UPI, Credit/Debit Cards, Net Banking, Wallets).
   
• We are not responsible for payment failures caused by the payment gateway or bank.
   

• Orders are processed within 1–2 business days.
   
• Estimated delivery time is 3–7 business days, depending on your location.
   
• Shipping charges are paid and displayed during checkout.
   
• Once shipped, tracking details will be shared with the customer.
   

We provide warranty on the following products:

Warranty Covers:
✔️ Manufacturing defects only

Warranty Does NOT Cover:
❌ Burnt damage
❌ Water damage
❌ Physical damage
❌ Misuse or mishandling

To claim warranty, contact us at:
📧 sulaniacables@gmail.com
📞 +91 9716204142

Customers may need to share photos/videos or return the product for inspection.

We follow a transparent and customer-friendly return policy.

Products can be returned within 7 days from the date of delivery.

✔️ Defective product
✔️ Wrong product delivered
✔️ Product not working

❌ Physical damage caused after delivery
❌ Used or opened cable
❌ Burnt or water-damaged product
❌ Customer misuse

• If the customer requests to return the product, the return shipping charges will be paid by the customer.
   
• Free return pickup is only provided if the mistake is from our side (wrong product or defective product on arrival).
   

• Refunds are issued after the returned product is inspected and approved.
   
• Refund will be processed to the original payment method.
   
• Shipping charges are non-refundable, unless the error is from our side.
   

Sulania Cables will not be responsible for:

• Device damage caused due to misuse of chargers or cables
   
• Delivery delays caused by courier partners
   
• Payment failures or errors caused by third-party payment gateways
   

Our liability is limited only to the product value purchased.

• All logos, trademarks, product images, and website content are owned by Sulania Cables.
   
• Copying or misusing content without written permission is strictly prohibited.
   

By using our website, you agree:

• Not to misuse or attempt to harm the website
   
• Not to perform hacking, scraping, or data extraction
   
• Not to violate any applicable laws while using our services
   

We reserve the right to block or refuse service to any user violating these rules.

These Terms & Conditions are governed by Indian Law.
All legal disputes will be handled under the jurisdiction of Delhi, India.

Sulania Cables reserves the right to update or modify these Terms & Conditions at any time.
Any changes will be posted here with the updated date.

For support, returns, warranty, or inquiries:

📧 sulaniacables@gmail.com
📞 +91 9716204142
📍 B-15, Jawahar Nagar, Gali No. 10, Ambedkar Vihar, Delhi – 110094